Online Booking Software Has Become a Must-Have For Dental and Orthodontic Practices
Patient expectations have changed. We are accustomed to booking services on our time —be it a restaurant, a ride or an appointment with the doctor. It’s the reason online booking has rapidly become a required feature for today’s dental and orthodontic clinics. Online scheduling is not only a convenience for patients; it’s also an operational game changer, helping practices remain organized, efficient and competitive. Convenience patients appreciate Several patients prefer to seek appointments beyond office hours. Online scheduling makes it easier for them to select a time that’s convenient and not have to make phone calls in the middle of business hours. This straightforward choice can do wonders for appointment requests and smooth out patient experience. Reduced front-desk workload When the phone rings, it can be too much for front-desk staff to handle — particularly at peak hours. Internet scheduling reduces call volume and enables staff to concentrate on in-office patient care. And ...